Privacy Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Queen Right Colonies, LTD to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Queen Right Colonies, LTD shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    43655 State Route 162
    Spencer, Ohio 44275

    Delivery shall be deemed to have been made by You to Queen Right Colonies, LTD five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Queen Right Colonies, LTD
    43655 State Route 162
    Spencer, Ohio 44275

    Copyright © 2014-2017 Queen Right Colonies, LTD. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2017 Queen Right Colonies, LTD. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Queen Right Colonies, LTD. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Queen Right Colonies, LTD or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Queen Right Colonies, LTD and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Queen Right Colonies, LTD believes that customer conduct violates applicable law or is harmful to the interests of Queen Right Colonies, LTD and its subsidiaries.



  • Privacy Policy
  • Queen Right Colonies, LTD use of personal information that you may submit to Queen Right Colonies, LTD through this Web site is governed by the Queen Right Colonies, LTD Privacy Policy, see below.

    Your Privacy Rights
    Queen Right Colonies, LTD understands the trust and confidence that you have with us as your beekeeping supplier.  The privacy and the security of your personal information is of the utmost importance to us. Our privacy policy, as of  November 1, 2014, explains the information we collect and the way in which we use it.

    Information Collected
    We may collect information (including name, address, telephone number, email address, transaction information, credit card information) when you:

    • Place an order from our catalogs or on our Web site
    • Make a purchase on our website
    • Request a catalog
    • Create an account at http://www.queenrightcolonies.com

    Using Information We Collect
    Our Company goal is to provide our customers with the best products available, necessary information about the products we sell and the best timely shipping service available. In order to best expedite each order we collect the information necessary to do this:

    • Process and track your order
    • Provide the services you request
    •  Contact you about the status of an order
    • Send you catalogs or promotional offers we believe will be of interest to you
    • Send you QRC email notifications when available
    • Identify your product and service preferences

    Information We Share with Others and Your Privacy Rights
    We understand that your personal information should remain personal, so therefore we won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
    Our mailing list and general shopping activity is not available to any other company and is only used internally for mailing catalogs, and email notifications. If you prefer not to be included on any of these mailings, please contact us.
    On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

    Your Choices about Communication from Queen Right Colonies Ltd.
    Email Use
    When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at Queen Right Colonies, LTD you will receive an email confirmation and, in most cases, an email with package tracking information.
    We may also send promotional emails about products, special offers, services or events we believe may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. If you choose not to receive these emails please let us know.

    Links
    Occasionally we provide links on our Web site to other sites to enhance the functionality and shopping experience. These sites operate independently of Queen Right Colonies Ltd. and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

    Updating or Reviewing Your Information
    To update your customer information (name, address, telephone number and email address), please contact us at (440)-647-2602 or info@queenrightcolonies.com.

    Security
    It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data.
    When you make a purchase, request a catalog or create an account on our Web site, we encrypt the transmission of that information using secure socket layer technology (SSL).
     
    How we use cookies
    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

    We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Policy Changes
    If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

    Contact Information
    Queen Right Colonies, LTD
    43655 State Route 162
    Spencer, Ohio 44275

    (440)-647-2602
    info@queenrightcolonies.com



  • Shipping & Delivery
  • At this time, Queen Right Colonies, LTD ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    We pride ourselves on quick delivery! Our standard shipment response time is less than three business days from order placement, with most shipments leaving our door within two business day.  On those few occasions when items are placed on back-order, you will be notified at the time of your order or within 3 business days to allow you to maintain or adjust your order per your direction.



  • Sales Tax
  • Queen Right Colonies, LTD charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Queen Right Colonies, LTD makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Queen Right Colonies, LTD SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Queen Right Colonies, LTD BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Queen Right Colonies, LTD.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Queen Right Colonies, LTD is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Queen Right Colonies, LTD.

    The inclusion of material on this server does not imply any endorsement by Queen Right Colonies, LTD, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Queen Right Colonies, LTD tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Queen Right Colonies, LTD reserves the right to change its payment procedures at any time without prior notice to you.

    Returns & Exchanges

    Any unused item, except for consumables (food items, bee feed, glass, etc.), books, Medications & Chemicals, personal care products, and custom printed labels (please see non-returnable merchandise section below), with which you are not satisfied may be returned within 30 days for a refund or credit slip covering the purchase price of the item. We will correct the mistake at our expense only if it is reported within 30 days from the receipt of the order. If you ordered the wrong item, or the wrong size of an item and wish to exchange it, call for an RMA, and when we receive the returned item, we will reship the correct item and charge you for the shipping. In addition, there may be a 15% restocking fee for returned merchandise. If you would like to return or exchange an item, please follow the following procedure;

    1. When you receive your order, please check the order immediately and report to us any mistakes in packing.
    2. If there are any problems with the order, call Queen Right Colonies, LTD immediately, at 440-647-2602. The customer service representative will give you an RMA (Return Merchandise Authorization) Number.
    3. Write your RMA number on the outside of the box and enclose in the box a copy of your invoice and reason for returning the item.

    Please note: We will NOT accept any returns without an RMA number. If you pay by MasterCard, Visa or Discover, we will credit your account and the credit will be reflected on your account statement. If you pay by check or money order, we will issue a refund check.

    Non-Returnable Merchandise
    Due to the nature of some products, their use and the safety issues, the following product classes are nonreturnable: consumables (food items, bee feed, glass, etc.), books, Medications & Chemicals, personal care products, and custom printed labels.



  • Store Hours
  • Please call or email us anytime during shop hours, we'd love to hear from you.

    Queen Right Colonies
    43655 State Route 162
    Spencer, OH 44275

    Phone: 440-647-2602
    Fax: 440-647-0922
    Email: info@queenrightcolonies.com

    STORE HOURS
    March 1 - Oct. 31
    Monday-Friday
    10 a.m. to 6 p.m.
    Saturday
    10 a.m. to 2 p.m.

    Nov. 1 - Feb. 28
    Monday-Saturday
    10 a.m. to 2 p.m.

    Dec. 24 - Jan. 3
    Closed



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Queen Right Colonies, LTD and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Queen Right Colonies, LTD shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Queen Right Colonies, LTD with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Queen Right Colonies, LTD with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Queen Right Colonies, LTD. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.